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Pertinent issues taken out of SB-0101:

Physical Evaluations performed by qualified and certified professionals.

To ensure a proper fit

and comfort

Credentialing of suppliers/dealers of assistive devices.

To ensure knowledge of products

and consumers.

Required speedy repairs after warranty ended.

Ensured speedy repairs did not end when warranty did.

Required each consumer receive printed consumer rights brochure.

Would inform the consumer.

Stopped excessive restocking fees.

Would have protected the consumer from bad companies.

Established penalties for violators.

Would have given the Attorney General additional tools.

Established arbitration for consumers.

Giving the Attorney General authority to resolve complaints.

Gave the Illinois Attorney General authority to make businesses comply with their recommendations.

At present the Attorney General only has an informal mediation process with no authority to do anything!

We encourage you to look at the two different versions and make up your own mind as to whether the Illinois Attorney
General, Lisa Madigan, has done what we all thought she was and is supposed to be doing? Is this the reason we elected
her to the office of the Attorney General? Doesn't people with disabilities and Senior Communities deserve to have her
protection and help, TOO?
We encourage you to inform those around you to this important issue and ask them to inform others. I am sure we are not
the only ones sickened by her actions and Ms. Madigan should be held responsible! We have given Ms. Madigan the
opportunity to explain her actions on two occasions and the NBC news network has also requested a response, but she
has ignored us both.
We offer you an opportunity to send a message to Ms. Madigan by sending her your comments by Clicking Here and
asking for an explanation and then ask is this the type of advocacy she offers her constituents!? Take a look at her web-
site, she blatantly talks about the advocacy she offers and then when a bill comes along that she doesn't like she has it
taken apart. We urge you to look into these questions yourself and make up your own mind!

The Illinois Attorney General through their Legislative Liaison's office interfered with and had changed SB-0101 from its
original form. The original bill created multiple changes designed to help and protect the people with disabilities and
Seniors of our State.

Mr. Jim Reed of the Illinois Attorney General's legislative liaison's office in Springfield, informed the, Illinois Advocate For
The disABLED, that the bill would create more work and additional costs for the Attorney General's Office. Moreover, Mr.
Reed relayed to us that "We are open to compromise, but are not willing to allow these sections that require our office to
take on additional work or costs to remain in this legislation. We can talk about alternatives, but let me assure you, Mr.
Santiago of the Illinois Advocate For The disABLED, this bill is not going anywhere. The Attorney General's Office can
help you look for legislation that we like and that you and the people that you represent can support. Rep. Watson is
creating something that you might want to support, but that is the way things are done around here", Mr. Reed went on to
say. It takes some nerve to obstruct legislation that should have been instituted by the Illinois Attorney General's office to
protect her Constituents.

We believe that this is not a good enough reason to interfere with legislation designed to protect society's most vulnerable
citizens. Not to mention, their Families that take on some, most, or at times, all of the costs of these devices and their
repair.

I don't think this is the reason we as voters, elected Lisa Madigan as Attorney General of Illinois. Having Ms. Madigan's
staff whine and complain about having additional work added to their duties is insulting. Perhaps, these people should find
work in a different field and let the rest of the Attorney General's office perform their obligations without them!

Most citizens of Illinois are accustomed to taking on more work for the same pay and sometimes for less pay. We do this to
support our Families, to pay our bills and to keep our jobs. What makes the Attorney General's Office any different than
the constituents she vowed to protect?

This bill was initiated by our group because a wheelchair supplier, Mobility Systems & Solutions of Hickory Hills, stole a
young girls wheelchair. This company is still in business and the Attorney General has done absolutely nothing to this
company! In fact, it took two State Representatives to have this case reopened after the Attorney General's office had this
case closed because the company failed to comply with the Attorney General's suggestion to return the wheelchair to the
young girl. Now, two years later the case is still pending in the Attorney General's office with NO END in sight! Where is
the advocacy that Ms. Madigan talks about in the news media to score points with the general public and why doesn't she
talk about the things she can't, won't and refuses to do to help ordinary people. Visit her web-site to see some examples of
her boasting and then ask yourself why she and her office isn't doing something about a company like this? If she is going
to proclaim to be the people's advocate maybe she should actually demonstrate her capabilities instead of talking about
them.

We at the Illinois Advocate For The disaBLED see something wrong and have the chance to inform others, we must do
what we see as our duty. I can tell you that had Ms. Madigan simply replied to our requests for an explanation and
informed us as to her plan about this company, well we would have put our trust into her. But, she has ignored us and the
news media long enough. We ask you to make up your own mind regarding this matter and then to talk about it with your
friends and family and have them do the same. Let's remind Ms. Madigan that in our great Republic we still elect our
officials! ! ! There is a link below to send her your comments.