Kimberly O'Dowd 1242 W 32nd Place Chicago, Illinois 60608 773-254-6581 OBJECTIVE: To obtain a position in an environment that will enable met to utilize my business experience and enhance my skills while providing opportunity for advancement. QUALIFICATIONS: Experienced in customer service, accounts receivable, accounts payable, payroll, light purchasing, billing, as well as inside sales and heavy phone contacts. Ability to manage multiple task, Effective organization and communication skills. In addition, I am a notary. EDUCATION: 1978 Graduated Maria High School,  Chicago, Illinois 1987  Received a certificate in Data Processing from Chicago City- WideCollege 9/05-5/06        Executive Administrative Assistant                   Scalise Construction, Inc. Position duties were accounts receivable, accounts payable, payroll, heavy phone contact and preparation of waivers, as well as appointments scheduling. 10/00-5/04         Customer Service/Inside Sales        Waste Management, Inc. Position entailed heavy phone contact regarding numerous areas. Responsibilities included new sales, service issues, and responding to pricing and billing inquires.  Also prepared service contract 9/98-5/00        Administrative Assistant                                     Vanique Custom Designs Position encompassed accounts receivable, accounts payable, purchasing, filing, and heavy client contact via phone and fax. Also required the limited ability to read blueprints. 3/90-6/91        Customer Service Rep./Inside Sales                Jackson Industries Position required sales engineering duties that consisted of heavy phone contact with prospective customers involving pricing, sourcing, and expediting of custom-designed hydraulic components.  Market research was also required. 8/85-11 /89         Debtor Contact Representative        Social Security Administration Position required heavy phone contact with debtors for the purpose of examination, collection, and disposition of overpayments.  Required coding computer forms and analyzing computer output.  Utilized individual decision-making regarding payments and debts. 6/78-8/85        Records Analysis Clerk                                         Social Security Administration Position was responsible for filing, routing computer output, reviewing data entry forms for proper completion.  Duties also consisted of gathering SSA Claimant information, dispatching correspondence to other government agencies and distribution of mail.